Terms of Service for AABService.com
Effective Date: February 25, 2026
These Terms of Service (“Terms”) govern your access to and use of the website aabservice.com (the “Website”), operated by M2 American Auto Brokers, Ltd. dba AAB Service (“we,” “us,” or “our”), located at 10515 Nacogdoches Rd, San Antonio, TX 78217; phone: (210) 946-7800. By accessing or using the Website, including browsing, submitting inquiries, booking services, making payments, or otherwise interacting with our content or features, you agree to be bound by these Terms, including the binding arbitration provision below. If you do not agree, please do not use the Website.
1. Description of Website and Services
The Website provides information about our automotive repair services, including diagnostics, maintenance, parts installation, warranties, and related offerings. You may use the Website to view details, request quotes, schedule appointments, access resources (e.g., blog posts or FAQs), or make payments for services. All services are subject to availability and our standard repair orders or agreements. We reserve the right to modify or discontinue any part of the Website at any time without notice.
2. User Conduct and Eligibility
- You must be at least 18 years old or have legal capacity to agree to these Terms.
- You agree not to use the Website for any unlawful purpose, to transmit harmful code, or to interfere with its operation.
- If the Website requires user accounts (e.g., for bookings), you are responsible for maintaining the confidentiality of your login information and for all activities under your account.
- We may terminate or suspend access for violations of these Terms.
3. Online Bookings and Payments
- Bookings or inquiries submitted via the Website are not guaranteed until confirmed by us. We may require additional verification or a physical repair order.
- Payments processed through the Website (e.g., via integrated gateways like Stripe or Square) are subject to the processor’s terms. By providing payment information, you authorize us to charge for agreed services, including any applicable taxes or fees.
- Refunds are handled per our refund policy [Insert Link if Applicable]; all payments are non-refundable unless stated otherwise.
- For towed vehicles or remote authorizations, additional terms may apply as communicated via email or phone.
4. Intellectual Property
All content on the Website, including text, images, logos, and designs, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute content without our written permission, except for personal, non-commercial use.
5. Disclaimers and Limitation of Liability
- The Website and its content are provided “as is” without warranties of any kind, express or implied, including accuracy or fitness for a particular purpose.
- We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, even if advised of the possibility. Our total liability shall not exceed $100 or the amount you paid us in the past 12 months, whichever is less.
- We do not guarantee the Website will be error-free, secure, or uninterrupted.
6. Binding Arbitration Agreement (Waiver of Jury Trial and Class Actions)
PLEASE REVIEW THIS ARBITRATION PROVISION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, your use of our services (including bookings, payments, repairs, or warranties), or any related interactions, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved exclusively by binding arbitration rather than in court. These Terms are governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and the laws of the State of Texas, without regard to conflict of laws principles.
The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules (or Commercial Arbitration Rules if deemed non-consumer) in effect at the time the demand is filed, unless the parties mutually agree to another administrator such as JAMS. The arbitration shall be conducted before a single neutral arbitrator, who shall be an attorney licensed in Texas with experience in consumer or automotive disputes, selected by mutual agreement or per the administrator’s rules. The arbitration shall take place in Bexar County, Texas, or another mutually agreed location convenient to you (e.g., via video conference if requested).
The arbitrator shall provide a written decision with findings of fact and conclusions of law, and may award all remedies available under applicable Texas law, including attorneys’ fees and costs to the prevailing party if permitted by statute. Judgment on the arbitration award may be entered in any court of competent jurisdiction, such as the District Court of Bexar County, Texas.
Your share of arbitration fees and costs shall be capped at an amount equivalent to filing fees in Bexar County small claims court (currently approximately $100-$200), with us covering any excess unless the arbitrator determines the claim is frivolous. For claims under $10,000, either party may elect to resolve the dispute in small claims court instead of arbitration.
By agreeing to these Terms, both you and M2 American Auto Brokers, Ltd. dba AAB Service waive the right to a trial by jury, to participate in class actions, class arbitrations, or representative actions, and to consolidate claims with those of others. Discovery and appeal rights in arbitration may be more limited than in court.
You have the right to opt out of this arbitration provision without penalty by providing written notice to M2 American Auto Brokers, Ltd. dba AAB Service at 10515 Nacogdoches Rd, San Antonio, TX 78217, within 30 days of first accessing the Website or agreeing to these Terms. Opt-out notices must include your name, address, phone number, and a clear statement of intent to opt out (e.g., “I opt out of the binding arbitration clause”). If you opt out, disputes will be resolved in court as permitted by law. This provision survives termination of these Terms.
7. Governing Law and Venue
These Terms are governed by the laws of Texas. Except as provided in the arbitration clause, any legal actions shall be brought in the courts of Bexar County, Texas. You consent to the jurisdiction of these courts.
8. Changes to Terms
We may update these Terms at any time. Changes will be posted on the Website with the updated effective date. Continued use after changes constitutes acceptance. For material changes, we may provide notice via the Website or email.
9. Miscellaneous
- If any provision is unenforceable, the rest remain in effect.
- These Terms constitute the entire agreement between you and us regarding the Website.
- We may assign these Terms; you may not without our consent.
10. Contact Us
For questions about these Terms, contact us at (210) 946-7800 or via the contact form on aabservice.com.